Theses and Dissertations

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http://hdl.handle.net/20.500.11837/358

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The role of civil society organizations (CSOs) in promoting effective community engagement with governance issues in Kenya: A case of three selected CSOs.
(University of Fort Hare, 2017-04) Munene, Jane Wamaitha
Civil society organizations (CSOs) often find themselves in the windmills of development debates and are perceived to provide alternative pathways in respect to governance according to Bang and Esmark (2013). Fresh new research is needed in the wake of Kenya's continuous governance related challenges despite efforts by CSOs and other stakeholders to address the same as argued by SID (2012). Governance has become a serious challenge in Kenya and continues to persist despite efforts to address it. Therefore, this study is focused on the CSOs role in the promotion of community participation in governance in Kenya. Specific objectives dwell on assessing how CSOs could encourage communities to participate, mechanism used and CSOs capacities. The study methodology involved a survey, focus group discussions, and in-depth face to face interviews. A variety of tools were used that included a survey questionnaire, Focus Group Discussion guide and In-depth Interview guide. Among the key findings are that CSOs have encouraged community participation through provision of training and creation of awareness on governance and on available local funds that communities could access. However CSOs were found not to go beyond these activities.
The role of effective leadership in ensuring good governance in Nigeria.
(University of Fort Hare, 2016) Yobe, Kingsley
This research was undertaken to investigate the role of effective leadership in ensuring good governance in Nigeria. This research aims to establish that with the adaptation of transformational leadership which is an effective leadership style, Nigeria's Fourth Republic leadership can facilitate good governance. In this regard, a Multi-factor leadership Questionnaire was administered to ascertain the leadership type adopted by Nigeria's Fourth Republic leadership. In addition to this, an interview was conducted to gather information from top officials of the Nigerian government on how Nigeria's Fourth Republic leadership performed the role of effective leaders saddled with the responsibility of facilitating good governance in the country. The findings of this research will be useful in addressing Nigeria's perennial poor leadership issues. It is also expected to impact on the choice of suitable leadership candidates in Nigeria. Finally information obtained from this research will also be utilised by the body of knowledge in Nigeria and indeed Africa on issues pertaining to leadership and governance.
Intergration of traditional leadership into modern governance in rural municipalities through the model of participatory, monitoring and eveluation: A case study of Uthungulu District Municipality (UDM).
(University of Fort Hare, 2014-01) Masuku, Wiseman Khethokwakhe Ngengelezi
This thesis focused on indigenous Monitoring and Evaluation (M&E) in South Africa. This is in line with the "73ack to Basics approach JJ within the African Renaissance. It provides the integration of traditional leadership into modern governance through Participatory Monitoring and Evaluation (PME). The conceptual question of the study dealt with the relevance of traditional leaders (Amakhosi) in modern governance. This study was conducted at Uthungulu District Municipality (UD M) in K.ZN focusing specifically in the sphere of rural local government. The study used both primary and secondary data. Empirical (primary) data was obtained through the questionnaire which was distributed among the informants Research findings reveal that municipal authorities are running local governance in rural areas without being held accountable by the communities through Amakhosi. They also show that Amakhosi have an important role to play in modern governance. This is because traditional governance and modern governance complement each other, particularly in the rural municipalities where there is the existence of ubukhosi.
Performance monitoring and evaluation for sustainable public service delivery: The case for the South African Police Service.
(University of Fort Hare, 2012-04) Reddy, Micheal
The public service which is the delivery arm of government, has to rise constantly to the massive challenge of service delivery to ensure that government achieves its ideal of creating a better life for all in accordance with the people's contract. The research analyzed the question: To what extent can monitoring and evaluation of performance provide sustainable public service delivery by the public sector? Against this milieu, the study examined the monitoring and evaluation approaches adopted by the governments of Mexico and Spain (international) and South Africa (local). Further, an analogous of both the international and local experiences was conducted in the study. The state of service delivery was examined by studying the South African Police Service. It was evidenced in the study that sustainable service delivery in the SAPS is influenced by various factors, such as performance monitoring and evaluation.
An analysis of the politics and administration nexus in municipal policy making: A case of Emalahleni Local Municipality, Eastern Cape.
(University of Fort Hare, 2016-09-01) Yawa, Mxolisi Maxson
This research entitled, "AN ANALYSIS OF THE POLITICS AND ADMINISTRATION NEXUS IN MUNICIPAL POLICY MAKING: A CASE OF EMALAHLENI LOCAL MUNICIPALITY, EASTERN CAPE was aimed at assessing the challenges encountered by both political office bearers and public office bearers in policy making. Using a qualitative research approach that consisted of in-depth semistructured interviews fused with secondary data, the study established that several factors act as barriers in realizing the politics administration relationship in the municipality. External interference in municipal appointments, cadre deployments and overlapping roles of political office bearers create antagonistic relationships between the two offices. The study,· however, recommended that cadre deployment should be abolished to realize a fair and free appointment of officer bearers. External interference from high political offices should be dealt with to enhance the autonomy of the Municipal Manager and that of Executive Mayor. There should be monitoring and evaluation of the roles and duties of officials and political office bearers to avoid overlapping functions.
An assessment of the Municipal Public Accounts Committee effectiveness: a case study of Nyandeni Local Municipality (EC 155)
(University of Fort Hare, 2016) Mabuya, Jamangile
The study focussed on the effectiveness of the municipal Public Accounts Committee with specific reference to the case study of Nyandeni Local Municipality in the Province of the Eastern Cape. It aimed at assessing the effectiveness of the Nyandeni Local Municipality Municipal Public Accounts Committee (NLMPAC) in its discharge of its mandate since its establishment in 2011. Literature reviewed starting from International perspective, African perspective and local perspective, and all across revealed lack of technical and individual capacity as restraining factors to collective approach to oversight. In addition, the review pointed to municipal council processes, council committees and legal provisions for operations more in particular the oversight committee.
An analysis of tools and strategies used to promote local economic development in Mnquma Local Municipality.
(University if Fort Hare, 2014-02-03) Tsipa, Nobulali
The South African government over the past decade has spent over a billion in development initiatives to alleviate poverty, develop its people and the infrastructure as well as skills development. All these initiatives are done to promote development in our citizens for a well-developed country for if the people of the country are development oriented then the country's economy can gain stability as income will be generated within the country and the active flow of money will be enhanced. The South African government therefore has tools and strategies in place to promote development and skills training for the people, especially those who live below the economy line.
Assessment of municipal councillors' oversight roles in Afred Nzo District Municipality,Eastern Cape Province
(University if Fort Hare, 2014) Matiwane, Solomon
This study conducts an assessment of councillors' oversight roles in service delivery at Alfred Nzo District Municipality, Eastern Cape Province with the principal objective of determining the appropriate strategies that can be recommended for improving the effectiveness of the council structures. In an attempt to achieve this overriding objective, the entire research process is guided by the research objectives and questions that examine; factors determining the effectiveness of the council structures in the Alfred Nzo District Municipality, the effects of effective council structures designed to perform oversight over the administration and the executive respectively. Thereafter, the strategies which are used for improving oversight are proposed. The secondary research objective is accomplished through the review and analysis of the relevant literatures and theories. The qualitative research approach was used in the primary research process.
An assessment of the challenges to housing delivery in the Engcobo Municipality- Eastern Cape
(University if Fort Hare, 2014) Jiyose, Lamla
The intention of this study was to examine the challenges facing housing service delivery and its impact in Ngcobo Municipality. The study was also focusing on the factors that prevent/hinder the delivery of houses in Ngcobo. In this process the role of the different stakeholders has been identified and it became apparent that the spheres of government do not always complement each other or plan together. There was not a single window of co-ordination and this has resulted in a lack of support by National and Provincial government to the local sphere. The role of politicians and government officials and their lack of understanding of government policies has led to poor housing service delivery. In some instances their inability to work as a collective created tension and a lack of trust on the part of the community.
Evaluating the challenges of public participation towards effective service delivery: The case of Intsika Yesizwe Municipality (Eastern Cape).
(University if Fort Hare, 2014-01) Bhali, Nandipha
This study presents research regarding evaluating public participation in the review of planning, monitoring and evaluating of municipal service delivery at Intsika Yethu Municipality. Therefore the purpose of the research was to learn the opinions of those the citizens of Intsika Yethu Municipality who were inclined to participate in all forms of public participation with the municipality. In learning about participant opinions, the research also explores how the public participation process might become more inclusive and participatory. The used qualitative approach to understand how the concept of public participation is perceived by different stakeholders and how it is affecting the currently applied participation practices. In order to provide evidence in support of research an investigation was done on the current perspectives of Intsika Yethu Municipality communities on the planning, monitoring and implementation of service delivery. In total, 32 interview participants participated inclusive of two municipal officials, 10 ward committee members and 20 community members participated in the private interviews. These participants came from the numerous areas of the municipality, and the vast majorities were of rural background. From the findings it is clear that there are many challenges faces by those who participate in public participation process; however strides are being made in ensuring that public participation strategies are effective and efficient.
A critical evaluation of the role of community development workers (CDWs) in enhancing service delivery in local government: A case of Baffalo Metropolitan Municipality.
(University if Fort Hare, 2013-01) Ndudula, Nosisa
The introduction of Community Development Workers (CDWs) by the government into the service delivery chain without proper consultation with the relevant stakeholders has created many problems and challenges at the local sphere of government. The Community Development Workers Programme (CDWP) was launched without a proper institutional framework arrangement to cater for CDWs at the municipal level. Worse more the CDWs were deployed to operate at ward level without consultation and deliberation with inter alia the Department of Local Government and Traditional Affairs, municipalities, ward committees and councillors.
An evaluation of the Agricultural sector as a tool of local economic development: A case study of Keiskammahoek in Amahlathi Municipality.
(University if Fort Hare, 2012-11) Rulashe, Tando
The study will be conducted in Keiskammahoek a rural small-town in the Eastern Cape, a province which is considered the poorest in the Country. The researcher wishes to explore new ideas that would see the agricultural sector of the town contributing positively to the economy of the town. This study will also seek to explore various means on "How Can The Agriculural Sector Play A Positive Role In Boosting Local Economic Development In Keiskammahoek?" The study assesses whether LED interventions, especially agricultural programmes, improve the livelihoods of poor communities in the Amathole District Municipality. Data was collected by use of both qualitative and quantitative research methods through interviews and questionnaires, respectively.
Participatory budgeting as a catalyst for effective service delivery: A case study of Nkonkobe Local Municipality in the Eastern Cape.
(University if Fort Hare, 2012-10) Muswaka, Phyllis
Participatory budgeting currently occupies centre stage in Public and Municipal financial management Acts. The principle of participatory budgeting ushers in a broader public forum in which crucial principles in Public financial management such as accountabilitym and transparency are observed, thereby automatically ensuring effective governance. The efficacy of participatory budgeting is to improve service delivery through opening up structures that will combat the spread of mal-admi_nistrative practices such as corruption and financial fraud whilst enhancing democratic participation and upholding the rule of law by fostering transparency and accountability and making the governments more responsive to the needs of the people.
The impact of underspending and overspending on service delivery: A case of the Eastern Cape Department of Education in the 2008/2009 financial year.
(University if Fort Hare, 2011-01) Safa, Mbulelo
The Eastern Cape Department of Basic Education consumes a huge chunk of the Eastern Cape Provincial Budget and consequently any misspending has an impact on the Provincial Budget. The Eastern Cape Province is one of the rural provinces and has huge service delivery backlogs. _The Auditor-General has over the years given opinions, which indicated that there are no proper controls in the finance management of the Department of Education in the Eastern Cape. This study presents a case study of the Eastern Cape Department of Education in the financial year 2008/2009, to highlight the impact of both under- and over-expenditure in service delivery in the public sector. At the end of the study, scientific solutions are recommended, which the researcher believes can serve as a blue print to assist, not only the department under study, but also the public sector as a whole.
An analysis of Chiradzulu District council's impact on service delivery in Malawi (1998 TO 2010).
(University if Fort Hare, 2011-05) Nkasala, Bennet Francis
Since Malawi became independent in 1964, the local government has undergone several transformations. These transformations have all been aimed at making local governments more responsive to the needs and expectations of the citizens they serve. The transformations took centre stage in 1998, when District Councils were established through the enactment of the Local Government Act no. 42 of 1998. Councils (Local Governments) are the spheres of government, situated closest to the people, and considered to be in the best position to provide effective and efficient public service delivery. The assumption is that the establishment of District Councils has apotential to positively impact on service delivery in Malawi. This study, therefore, analyses the impact of Chiradzulu District Council on public services delivery from 1998 to 2010.
An assessment of public participation strategies in the provision of water in Malawi:The case of Blantyre water board.
(University if Fort Hare, 2011-05) Khomba, Grace Precious Kasimira
The key focus of this study is the assessment of the effectiveness of public participation strategies in the provision of water in Malawi, through the case study of the Blantyre Water Board (BWB). After a thorough literature review, it has been noted that this is the first research of its kind in the analysis of public participation as a social problem facing water users in Malawi. The provision of water is a basic right for every citizen and it is the responsibility of the government to ensure that each and every Malawian has access to clean water. This being the case, it is also a constitutional right for every citizen to participate in the water related activities and decisions affecting them. It is also the responsibility of water utilities to allow water users access to information as only an informed public is able to make informed decisions regarding their needs.
Evaluation of the implementation of training and development policy by chief afficials in the department of health in the province of Eastern Cape.
(University if Fort Hare, 2011-01) Gxoyiya, Andile
Since 1994, significant progress has been made in the manner in which South African public institutions are managed. Critical changes were brought about in order to address imbalances of the past era. Equally so, new legislations were introduced and some acts were amended so that they can be in line with the norms, standards and principles of a democratic government. However, challenges continue to undermine the processes of the new democratic era and of course, this leads to the dissatisfaction of the citizens with regard to the services rendered by respective public institutions. The purpose of this study was to evaluate the implementation of training and development policy by chief officials in the Department of Health in the Province of Eastern Cape. The problem was identified as "a lack of quality services rendered is prevailing in the Department of Health in the Province of Eastern Cape due to irrelevant and often insufficient training and development of chief officials, which causes unnecessary mistakes, complaints from clients and unnecessary wastage of financial and human resources."
An evaluation of the implementation of free basic services as a poverty alleviation programme in Amahlathi Local Municipality:2008-2011 {EASTERN CAPE)
(University if Fort Hare, 2011-04) Fuku, Luthando Camagwini
The primary focus of this study is to evaluate the impact of free basic services (FBS) implementation with special reference to Amahlathi Local Municipality. FBS is one of the poverty alleviation programmes that are on centre stage of cushioning the poor against vulnerability. The implementing organ of this programme lies with local municipalities, because of being in the centre of services delivery. The role played by the national sphere of government in this regard, is the funding through the Equitable Share allocation and formulation of National Policies that will guide the FBS implementation process. The provincial tier of government should provide the hands on support to municipalities to ensure that, all the necessary systems are in place for rolling out FBS and assist municipalities to unlock the blockages experienced during the FBS implementation process.
An analysis of service delivery challenges in the Eastern Cape Province of South Africa: The case of Mnquma Local Municipality(2005-2010).
(University if Fort Hare, 2011-09) Cakata, Ntsikelelo Wilberforce
Since the adoption of the Constitution of the Republic of South Africa, 1996, which identified the three spheres of government as distinctive, interrelated and interdependent, the local government sphere has been seen in many parts of the country to be failing to fulfil its mandate of delivering essential basic services to local communities. The Province of the Eastern Cape has been particularly challenged in this respect with, for example, only nine of the 45 municipalities managing to get financially unqualified audit opinions in the 2009-2010 Auditor-General's report. Numerous reasons have been postulated for the failure of local government in the Eastern Cape and one of the reasons cited is gross corruption, which according to Kanyane (2009:77) has disoriented the ambitions of the democratic government to reconstruct and develop the country for a better life for all.
Evaluation of the principles of public accountability in housing services in the Eastern Cape Ndlambe Local Municipality(2010-2011).
(University if Fort Hare, 2011-01) Balura, Vukile Micheal
The purpose of this summary is to give the reader a synopsis of this mini thesis. Firstly it will summarize the nature and place of public accountability in Public administration, secondly it will give a short synopsis about Ndlambe local municipality and the housing situation, and thirdly it will briefly summarize the findings about the title. Lastly it will conclude the study. Five aspects of accountability have been looked, namely: political accountability, administrative accountability, accountability to the law, accountability to the consumer and professional accountability. It is import for chief officials and political office bearers to observe the above dimensions of accountability and be responsive to the real needs and justifiable expectations of the citizens.

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