Faculty of Management and Commerce
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The Faculty of Management and Commerce collection in DSpace at the University of Fort Hare provides access to the scholarly and research outputs of staff and students. This collection includes research publications, conference papers, and examination question papers. The Faculty is dedicated to developing knowledge and skills in the fields of management, economics, business, accounting, finance, administration, and entrepreneurship, equipping graduates to play a leading role in both the public and private sectors. Teaching and research within the Faculty address critical issues such as economic development, business innovation, ethical leadership, corporate governance, and sustainable entrepreneurship, with a focus on the African and global contexts. By preserving and disseminating these resources, the collection supports teaching, learning, and research, while contributing to the advancement of knowledge and practice in commerce, management, and economic transformation.
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Item A cloud computing adoption framework for financial service institutions in South Africa(University of Fort Hare, 2015-12) Introna, NicoletteFinancial service providers in South Africa are failing to leverage the benefits that cloud computing could contribute to their business and clients. The primary objectives of cloud computing include reducing overall Information Technology (IT) service costs and processing time whilst increasing process throughput, reliability, availability and flexibility. However, despite these advantages, both strategically and operationally, there is still a relatively slow adoption rate. This can be attributed to the potential pitfalls of the technology such as security concerns, failure downtime resulting from server maintenance or unforeseen outages, implementation complexity and compatibility issues. Very few migration readiness assessment strategies exist, and those that do exist are focused at a much higher level of abstraction.Item A Comparative analysis of the determinants and behavior of investment demand between South Africa and Zimbabwe(University of Fort Hare, 2007) Malumisa, SambuloThe study investigates the determinants of private investment in South Africa and Zimbabwe employing annual data over the period 1980-2006. The focus is on Gross Domestic Product (GDP), Government Debt, Inflation, and interest rate policies. The data is subjected to stationarity and co integration tests, applied Vector Autoregressive and error correction models to estimate long- and short-run coefficients. The results suggest that GDP for both countries has a positive effect on private investment over the period of study. Government debt has a crowding out effect on private investment for Zimbabwe, for South Africa the effect is insignificant. Inflation for both countries negatively affects private investment. An interesting results supported data for developing countries is the positive relationship between interest rates and private investment.Item A Comparison of Open Source Native XML Database Products(University of Fort Hare, 2005-12) Mabanza, NtimaSince the advent of XML technology, one of the areas where it has made its mark is in data interchange between applications or businesses. As a result, there has been an increase in the number of XML documents generated from business transactions. Consequently, there is considerable work being done in the database research community with the aim to develop software to effectively process and manage XML documents. Open Source Native XML database systems are one example of a new generation of database technologies developed to address this issue. The decision to adopt these technologies can be based on several factors depending on the user's needs.Item A Critical Assessment of Public Private Partnerships as a Viable and Appropriate Institutional Model for the Provision of Water Services in Queenstown(University of Fort Hare, 2007-01) Mengezeleli, SiphoSince the first democratic local government, one of the biggest challenges of municipalities in South Africa has been to ensure that local government is transformed to reflect a developmental character that provides efficient and equitable services to all communities. Mobilising resources and building appropriate institutional capacity have become critical for successful implementation of local economic development initiatives and the provision of services.Item A Critical Assessment of Twinning in the Department of Agriculture, Eastern Cape Province (1996-2005)(University of Fort Hare, 2008-04) Lwanga-Inga, IvanThe Department of Agriculture in the Province of the Eastern Cape has twinned with a number of countries since 1996, the latest being Spain in 2005. There is a total absence of how twinning and the projects therein has performed thus far. Without this sort of information, it is impossible to determine the usefulness of such programmes within the department.Item A critical evaluation of the role of community development workers (CDWs) in enhancing service delivery in local government: A case of Baffalo Metropolitan Municipality.(University if Fort Hare, 2013-01) Ndudula, NosisaThe introduction of Community Development Workers (CDWs) by the government into the service delivery chain without proper consultation with the relevant stakeholders has created many problems and challenges at the local sphere of government. The Community Development Workers Programme (CDWP) was launched without a proper institutional framework arrangement to cater for CDWs at the municipal level. Worse more the CDWs were deployed to operate at ward level without consultation and deliberation with inter alia the Department of Local Government and Traditional Affairs, municipalities, ward committees and councillors.Item A Qualitative Study of the Problems Experienced by Black Career Women in the Border Region(University of Fort Hare, 1993-02) Sishuba, Nandipha MeganBlack women in South Africa are exposed to double discrimination, because they are both black and women. However, very little is known about the black career woman, particularly the problems she experiences, her strengths which make her to move upwards on the occupational ladder despite her problems. This investigation explored these issues within a qualitative research paradigm, using a phenomenological approach. Ten black career women in the Border region were interviewed using a semi-structured interview to elicit responses about the problems they experience as black career women. Existing research on career women has tended to concentrate on white career women and there is also a lack of qualitative research in this area.Item A Review of thr Employee Assistance Programme (EAP) in the Eastern Cape Region of the Pepublic of South Africa Between the Years 2000-2005. (A Case Study of the Department of Agriculture)(University of Fort Hare, 2007-11) Musoke, Aloyisuis KayongaThe main objective of the research was to review the implementation of the Employee Assistance Programme (EAP) In the Department of Agriculture of the Eastern Cape Province. According to the Public Service Regulations, the government has a duty and responsibility to deliver services to all its citizens. It however follows that the level of service delivery that such citizens has an irrevocable right to depends a lot on the maintenance of a healthy civil service workforce.Item Adapting to climate change to achieve household food security: A case study of small-scale farmers at Dzindi smallholder irrigation scheme in the Limpopo Province of South Africa.(University of Fort Hare, 2012) Chigavazira, Blessing MunyaradziThis dissertation explored adaptation mechanisms and adaptation options employed by rural small-scale farmers at Dzindi Irrigation Scheme to achieve food security in the midst of climate change as well as reflecting on the role of the state in building capacity of rural small-scale farmers to adapt to climate change. The study employed qualitative research techniques and data was obtained through semi-structured interviews with 40 small-scale farmers at Dzindi smallholder irrigation scheme.Irrigation control, high yielding crop varieties (HYVs), drought resistant crop varieties, drip irrigation are among a host of adaptation strategies successfully employed by farmers at Dzindi. These strategies have been effective in giving the farmers a lifeline in terms of household food supply and income.However, lack of funding, modern infrastructure and equipment has hampered adaptation efforts at the scheme. This has been compounded by lack of support from the Government. Government seemingly has not done enough to capacitate and assist famers to adapt to climate change.Item Adopting employer-drive human resource development as a strategy in bridging the skills gap in South Africa(University of Fort Hare, 2010-11-02) Samuel, Michael OlurunjuwonSkills shortage has been generally and consistently identified as the single most important constraint to accelerated and sustainable economic growth in South Africa. The government is targeting an annual economic growth rate of 7%, but economic analysts and experts have predicted that government may not be able to achieve this objective unless there is a remarkable transformation of the skills profile presently obtainable in the country's labour market. This has necessitated a growing concern that a skill crisis was becoming a 'binding constraint' on development, prompting new government · interventions prioritising ways to address skills shortages and mismatches.Item Adopting employer-driven human resource development as a strategy in bridging the skills gap in South Africa(University of Fort Hare, 2010) Samuel, Michael OlorunjuwonSkills shortage has been generally and consistently identified as the single most important constraint to accelerated and sustainable economic growth in South Africa. The government is targeting an annual economic growth rate of 7%, but economic analysts and experts have predicted that government may not be able to achieve this objective unless there is a remarkable transformation of the skills profile presently obtainable in the country’s labour market. This has necessitated a growing concern that a skill crisis was becoming a ‘binding constraints’ on development, prompting new government interventions prioritising ways to address skills shortages and mismatches. The primary objective of this study therefore was to conduct an empirical study in order to determine the contribution of employers and the Sector Education and Training Authorities (SETAs) towards employee training and development. In addition, the study evaluated the impact of affirmative action policy as it affects the shortage and turnover of highly-skilled South Africans. Equally central to this study was the need to establish the degree of misalignment between the skills that are being produced locally by the Higher Education and Training institutions on the one hand, and those skills that are needed for continuous economic growth in the country on the other hand. In order to achieve these objectives, 160 organisations, both in the public and private sectors of the economy were surveyed. A questionnaire, measured on a five-point Likert scale, and also containing some ordinal questions was used to collect primary data from respondents (Training and Development Managers). The data collected was analysed using various statistical methods in order to arrive at a meaningful interpretation and conclusions. The major findings of the study presented evidence of employees’ participation in various training programmes provided by employers and SETAs. However, these training programmes were not conducted within the context of the National Qualifications Framework band. This failure makes certification and national recognition of such training and development outcomes to be difficult. The study further finds that employers were almost equally divided on the extent to which implementation of the affirmative action policy (through the Employment Equity Act, Act 55 of 1998) in the workplaces has contributed to skills shortages and turnover of highly skilled employees and professionals in South Africa. Statistical data of bachelor degree graduates from 2005 – 2008 was collected from six comprehensive universities and universities of technology. The data indicates the fields of study by undergraduate bachelor degree graduates. This was done in order to assist in determining the supply-side of skills trajectory. The data was analysed and compared with the demand-side characteristics of skills, which was established through literature review. The result of the analysis shows that there was a significant misalignment between the demand and supply side trajectories. This suggests that the demand for certain skills that are needed for sustainable economic growth far outstrip those currently produced by the Higher Education and Training system. The study made appropriate recommendations to the Education and Labour authorities in South Africa based on the findings of the research. Limitations of the study were identified and possible directions for future research were highlighted.Item Advanced Marketing Strategy: BEC 516/E, Supplementary Examinations June 2025(University of Fort Hare, 2025-06) Chimucheka, T.; Ford, M.; Oosthuizen, N.Item Alignment of the Eastern Cape department of local government and traditional affairs strategic plan with Alfred Nzo district municipality integrated development plan for effective municipal service delivery (2007-2009).(University of Fort Hare, 2013) Sogoni, Vuyiswa GertrudeThe study focuses on the relationship and interlinkage between Department of Local Government and Traditional Affairs (DLGT A) strategic plan and Integrated Development Planning (IDP) for Alfred Nzo District Municipality. A provincial Plan should seek to address the needs of citizens within its jurisdiction. To this end, municipalities are directly responsible for service delivery. Provincial plans should guide what municipalities do, in this case DLGT A plays a supporting role in the duties and objectives of Alfred Nzo District Municipality. The DLGT A is not service oriented; it coordinates and ensures that sector departments intervene and provide their relative or relevant services to the municipalities. The study found that the DLGTA strategic plan is not directly linked to Alfred Nzo District Municipality IDP which they seeks to achieve a different constitutional mandate. The time frames within which Alfred Nzo District Municipality and DLGTA develop these two plans are different. This makes it practically impossible to have an integrated and coherent service delivery between the two spheres of government. It is recommended that the timing for the formulation of the two plans should talk to each other. Also, municipal officials should be involved in the formulation of the DLGT A strategic plan and vice versa. This would contribute to a positive relationship between the two plans. The study gives further in-depth recommendations thereof.Item Alignment of the Eastern Cape Department of local government and traditional affairs strategic plan with Alfred Nzo District Municipality intergrated development plan for effective municipality service delivery (2007-2009)(University of Fort Hare, 2010) Sogoni, Vuyiswa GertrudeThe study focuses on the relationship and interlinkage between Department of Local Government and Traditional Affairs (DLGTA) strategic plan and Integrated Development Planning (IDP) for Alfred Nzo District Municipality. A provincial Plan should seek to address the needs of citizens within its jurisdiction. To this end, municipalities are directly responsible for service delivery. Provincial plans should guide what municipalities do, in this case DLGTA plays a supporting role in the duties and objectives of Alfred Nzo District Municipality. The DLGTA is not service oriented; it coordinates and ensures that sector departments intervene and provide their relative or relevant services to the municipalities.Item An Analysis of Casuality between Savings and Economic Growth in South Africa: (1980-2006)(2008-11) Murombo, TakundaThe causal relationship between savings and economic growth has largely remained a debatable subject despite much research into this relationship. A number of recent empirical studies cast doubt on the unidirectional relationship using both time series and cross sectional data and have come up with different results supporting the possibility of bi-directional causal relationships. The literature has also suggested the relationship may differ from country to country.Item An analysis of Chiradzulu District council's impact on service delivery in Malawi (1998 TO 2010).(University if Fort Hare, 2011-05) Nkasala, Bennet FrancisSince Malawi became independent in 1964, the local government has undergone several transformations. These transformations have all been aimed at making local governments more responsive to the needs and expectations of the citizens they serve. The transformations took centre stage in 1998, when District Councils were established through the enactment of the Local Government Act no. 42 of 1998. Councils (Local Governments) are the spheres of government, situated closest to the people, and considered to be in the best position to provide effective and efficient public service delivery. The assumption is that the establishment of District Councils has apotential to positively impact on service delivery in Malawi. This study, therefore, analyses the impact of Chiradzulu District Council on public services delivery from 1998 to 2010.Item An analysis of community development challenges in three selected villages of Keiskammahoek between 1994 and 2014(University of Fort Hare, 2015) Rawuza, Khangelani WeglandSince the dawn of democracy South Africa has been striving forward in its pursuit to change lives of its citizens for the better. History has revealed that large numbers of people benefited in the programmes the country has set up to improve the living conditions of all people with special emphasis on the previously disadvantaged sections of our country. The country prides itself for the achievements that have been experienced since the first democratic elections in 1994 when the country chose democracy as its badge and a rainbow as its symbol. People from all corners of the country have abandoned their differences, came forward and embraced one another wholeheartedly and united in a shared vision for national progress on an increasingly competitive international stage.Item An analysis of service delivery challenges in the Eastern Cape Province of South Africa: The case of Mnquma Local Municipality(2005-2010).(University if Fort Hare, 2011-09) Cakata, Ntsikelelo WilberforceSince the adoption of the Constitution of the Republic of South Africa, 1996, which identified the three spheres of government as distinctive, interrelated and interdependent, the local government sphere has been seen in many parts of the country to be failing to fulfil its mandate of delivering essential basic services to local communities. The Province of the Eastern Cape has been particularly challenged in this respect with, for example, only nine of the 45 municipalities managing to get financially unqualified audit opinions in the 2009-2010 Auditor-General's report. Numerous reasons have been postulated for the failure of local government in the Eastern Cape and one of the reasons cited is gross corruption, which according to Kanyane (2009:77) has disoriented the ambitions of the democratic government to reconstruct and develop the country for a better life for all.Item An analysis of tools and strategies used to promote local economic development in Mnquma Local Municipality.(University if Fort Hare, 2014-02-03) Tsipa, NobulaliThe South African government over the past decade has spent over a billion in development initiatives to alleviate poverty, develop its people and the infrastructure as well as skills development. All these initiatives are done to promote development in our citizens for a well-developed country for if the people of the country are development oriented then the country's economy can gain stability as income will be generated within the country and the active flow of money will be enhanced. The South African government therefore has tools and strategies in place to promote development and skills training for the people, especially those who live below the economy line.Item An assessment of public participation strategies in the provision of water in Malawi:The case of Blantyre water board.(University if Fort Hare, 2011-05) Khomba, Grace Precious KasimiraThe key focus of this study is the assessment of the effectiveness of public participation strategies in the provision of water in Malawi, through the case study of the Blantyre Water Board (BWB). After a thorough literature review, it has been noted that this is the first research of its kind in the analysis of public participation as a social problem facing water users in Malawi. The provision of water is a basic right for every citizen and it is the responsibility of the government to ensure that each and every Malawian has access to clean water. This being the case, it is also a constitutional right for every citizen to participate in the water related activities and decisions affecting them. It is also the responsibility of water utilities to allow water users access to information as only an informed public is able to make informed decisions regarding their needs.