Text data analysis for a smart city project in a developing nation

dc.contributor.advisorFlowerday, Stephenen
dc.contributor.authorCurrin, Aubrey Jasonen
dc.date.accessioned2026-08-20T07:23:03Z
dc.date.available2026-08-20T07:23:03Z
dc.date.issued2015en
dc.description.abstractIncreased urbanisation against the backdrop of limited resources is complicating city planning and management of functions including public safety. The smart city concept can help, but most previous smart city systems have focused on utilising automated sensors and analysing quantitative data. In developing nations, using the ubiquitous mobile phone as an enabler for crowdsourcing of qualitative public safety reports, from the public, is a more viable option due to limited resources and infrastructure limitations. However, there is no specific best method for the analysis of qualitative text reports for a smart city in a developing nation. The aim of this study, therefore, is the development of a model for enabling the analysis of unstructured natural language text for use in a public safety smart city project. Following the guidelines of the design science paradigm, the resulting model was developed through the inductive review of related literature, assessed and refined by observations of a crowdsourcing prototype and conversational analysis with industry experts and academics. The content analysis technique was applied to the public safety reports obtained from the prototype via computer assisted qualitative data analysis software. This has resulted in the development of a hierarchical ontology which forms an additional output of this research project. Thus, this study has shown how municipalities or local government can use CAQDAS and content analysis techniques to prepare large quantities of text data for use in a smart city.en
dc.format158 leavesen
dc.formatpdfen
dc.identifier.citationCurrin, Aubrey Jason. 2015en
dc.identifier.othervital:27709en
dc.identifier.otherhttp://hdl.handle.net/10353/2227en
dc.identifier.urihttp://hdl.handle.net/20.500.11837/4969
dc.language.isoEnglishen
dc.publisherUniversity of Fort Hareen
dc.publisherFaculty of Management and Commerceen
dc.rightsUniversity of Fort Hareen
dc.subjectNatural language processing (Computer science) Human computation Human-computer interactionen
dc.subjectLCSHen
dc.subjectNatural language processing (Computer science)en
dc.subjectHuman computationen
dc.subjectHuman-computer interactionen
dc.titleText data analysis for a smart city project in a developing nationen
dc.typeThesisen
dc.typeMastersen
dc.typeMComen

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