A contingency management framework to mitigate cybersecurity threats to electronic health records in the public health sector in South Africa

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dc.contributor.advisorCilliers, Len
dc.contributor.advisorBoucher, Den
dc.contributor.authorNgxabane, Mbuleloen
dc.date.accessioned2026-08-20T07:23:12Z
dc.date.available2026-08-20T07:23:12Z
dc.date.issued2021-11en
dc.description.abstractMost developing countries in the African continent, including South Africa, seem to be lagging behind in research, policy development, and how to prevent cybersecurity threats. These findings are evident in the significant number of cyberattacks recorded in the Cost of Data Breach Study and Global Analysis by Ponemon Institute. Research studies are placing the blame on the element of portability in electronic health records (EHRs) that has contributed to numerous vulnerabilities to hospital healthcare data. As a result, the healthcare information of patients in those hospitals that are equipped with interconnected medical devices is exposed to cybersecurity threats. The purpose of the study was to develop a healthcare contingency management framework that can be used by healthcare institutions to mitigate cybersecurity threats to EHRs in the public health sector in South Africa. The integrated systems theory (IST) which amalgamated five different theories relating to information security management was used as a theoretical foundation in this study. In achieving this purpose, the literature review was selected as the research design best suited to answer the question presented in this research study. An expert review was used to refine the framework outcome using interviews and questionnaires. The contribution that will be made by this study will be in a form of a conceptual framework that will be used to mitigate cybersecurity threats concerning EHRs in the public health sector. The healthcare contingency management framework (HCMF) can be adopted by either the National Health Department or Provincial Health Department to be used by healthcare facilities as a guide in reviewing their support function, process management, governance management, and their contingency management. Similar future studies need to be conducted on large scale such as in the whole public sector with the focus on the health sector.,Thesis (MA) -- Faculty of Management and Commerce, 2021en
dc.formatcomputeren
dc.formatonline resourceen
dc.formatapplication/pdfen
dc.format1 online resource (ix, 170 pages)en
dc.formatpdfen
dc.identifier.citationNgxabane, Mbulelo https://orcid.org/0000-0003-2942-2568. 2021-11en
dc.identifier.othervital:57730en
dc.identifier.otherhttp://hdl.handle.net/10353/23427en
dc.identifier.urihttp://hdl.handle.net/20.500.11837/4994
dc.language.isoEnglishen
dc.publisherUniversity of Fort Hareen
dc.publisherFaculty of Management and Commerceen
dc.rightsrights holderen
dc.rightsAll Rights Reserveden
dc.rightsOpen Accessen
dc.subjectHealth services administration--Information technologyen
dc.subjectComputer Securityen
dc.subjectGrahamstown (South Africa)en
dc.subjectEastern Cape (South Africa)en
dc.subjectSouth Africaen
dc.subjectHistoryen
dc.titleA contingency management framework to mitigate cybersecurity threats to electronic health records in the public health sector in South Africaen
dc.typeMaster's thesesen
dspace.orcid.authenticatedhttps://orcid.org/0000-0003-2942-2568

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