Artificial Intelligence (AI) as a tool to address academic challenges in South African higher education

dc.contributor.authorFunda, Vusumzi
dc.contributor.authorMbangeleli, Noluthando Busiswa Agape
dc.date.accessioned2026-09-25T10:21:30Z
dc.date.available2026-09-25T10:21:30Z
dc.date.issued2024-11-29
dc.descriptionResearch paper
dc.description.abstractThis systematic literature review (SLR) study explores artificial intelligence (AI) as a tool to address academics challenges in South African higher education. Numerous difficulties beset higher education system in South Africa, such as a lack of funding, high student-to-lecturer ratios, and unequal access to high-quality education. Relevant academic databases, such as PubMed, Google Scholar, ERIC, and Web of Science, was searched using a combination of keywords relating to South African higher education, AI in education, academic issues, and AI technologies. A total of twenty (20) documents were identified and used in this study. The examination looks at how AI is currently being used, how it affects how people teach and learn, and the opportunities and challenges that come with using it in this setting. The results show that artificial intelligence (AI) technologies, including automated assessment tools, intelligent tutoring systems, and adaptive learning platforms, have the potential to improve personalized learning experiences, boost student engagement and academic performance, and facilitate effective management of educational resources. However, overcoming several issues, such as a lack of technological know-how, restricted infrastructure, concerns about equity, and ethical implications is necessary for the successful integration of AI in South African higher education. It encourages educators, politicians, and technology experts to work together to establish long-term solutions for incorporating AI into teaching and learning processes while maintaining inclusivity, equity and ethical issues.
dc.identifier.citationFunda, V. and Mbangeleli, N.B.A. (2024) ‘Artificial Intelligence (AI) as a tool to address academic challenges in South African higher education’, International Journal of Learning, Teaching and Educational Research, 23(11), pp. 520–537. Available at: https://doi.org/10.26803/ijlter.23.11.27.
dc.identifier.issn1694-2116
dc.identifier.urihttp://hdl.handle.net/20.500.11837/5181
dc.language.isoen
dc.publisherUniversity of Fort Hare
dc.relation.ispartofseriesInternational Journal of Learning, Teaching and Educational Research
dc.subjectArtificial intelligence -- South Africa
dc.subjectEducation, Higher -- South Africa
dc.subjectSouth Africa
dc.subjectInformation technology -- South Africa
dc.titleArtificial Intelligence (AI) as a tool to address academic challenges in South African higher education
dc.typeArticle
person.identifier.orcidFunda, Vusumzi 0000-0001-9185-8237
person.identifier.orcidMbangeleli, Noluthando Busiswa Agape 0000-0003-2140-2458

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