A model for user requirements elicitation specific to users in rural areas

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dc.contributor.advisorFlowerday, Stephenen
dc.contributor.advisorMuyingi, H Nen
dc.contributor.authorIsabirye, Naomien
dc.date.accessioned2026-08-13T00:07:21Z
dc.date.available2026-08-13T00:07:21Z
dc.date.issued2009en
dc.description.abstractDwesa is a rural town situated in South Africa's Eastern Cape Province that has been selected as a testing site for an e-commerce project to address some of the challenges faced by the community. These challenges include difficulties stemming from poverty, poor access to public services, unemployment and low levels of literacy. The Siyakhula Living Lab project’s aim is to develop an e-commerce platform that will 'connect' the residents with the necessary access to services and markets by providing them with the necessary tools that can help in alleviating some of their challenges. In order for the project to achieve its objectives, a deeper understanding into the needs of the prospective users is required. User requirements elicitation deals with the process of interacting with the prospective users to understand and document their needs. This research aims at evaluating existing requirements elicitation techniques and methodologies in the context of rural information technology implementations. The primary objective is to develop a model for user requirements elicitation in Dwesa. Many requirements elicitation techniques and frameworks exist, but few have been evaluated in the context of rural software implementations. Requirements elicitation techniques should not be applied simply as steps to gather information. Instead this research project proposes a model that can be applied to assimilate the contribution of knowledge regarding the stakeholders, problem and solution characteristics, and other characteristics into the software development process for the effective elicitation of requirements.en
dc.format158 leaves; 30 cmen
dc.formatpdfen
dc.identifier.citationIsabirye, Naomi. 2009en
dc.identifier.othervital:11130en
dc.identifier.otherhttp://hdl.handle.net/10353/145en
dc.identifier.otherInternet marketingen
dc.identifier.otherElectronic commerceen
dc.identifier.otherLand reform -- South Africa -- Eastern Capeen
dc.identifier.otherSustainable development -- South Africa -- Eastern Capeen
dc.identifier.otherRural poor -- South Africa -- Eastern Capeen
dc.identifier.otherInformation resources managementen
dc.identifier.urihttp://hdl.handle.net/20.500.11837/4600
dc.language.isoEnglishen
dc.publisherUniversity of Fort Hareen
dc.publisherFaculty of Management & Commerceen
dc.rightsUniversity of Fort Hareen
dc.subjectInternet marketingen
dc.subjectElectronic commerceen
dc.subjectLand reform -- South Africa -- Eastern Capeen
dc.subjectSustainable development -- South Africa -- Eastern Capeen
dc.subjectRural poor -- South Africa -- Eastern Capeen
dc.subjectInformation resources managementen
dc.titleA model for user requirements elicitation specific to users in rural areasen
dc.title.alternativeA model for user requirements elicitation specific to users in rural areasen
dc.typeThesisen
dc.typeMastersen
dc.typeMCom (Information Systems)en

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