Browsing by Author "Majerman, Collin Xolisile"

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    An assessment of the impact of the integrated quality management system, in selected schools of the King Williams Town District (EASTERN CAPE 2003 - 2011 ).
    (University of Fort Hare, 2012-01) Majerman, Collin Xolisile
    This study assesses the impact that the Integrated Quality Management System (IQMS) as a performance management system had on school based educators of rural schools of the King Williams Town education district. The Integrated Quality Management System, as an educational performance management policy departs from a premise that performance management is a process that borrows from business the concept of adopting integrated approaches to performance management that have been informed by various management approaches such as Strategic Management, Management by Objectives, Organisational Development and the Human Relations Approach to management where emphasis is not only on meeting institutional objectives but also satisfying employees' needs for rewards and development. The purpose of this study therefore is to assess whether the policy has had any impact on how performance of educators is managed at schools.