Browsing by Author "Galpin, Ryan"

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    Trust and identity management within online social networks
    (University of Fort Hare, 2010-12) Galpin, Ryan; Flowerday, Stephen
    Online social networking is one of the largest Internet activities, with almost one third of all daily Internet users visiting these websites. Characteristics of this environment are issues relating to trust, user privacy and anonymity. Service providers are focused primarily on acquiring users, and little attention is given to the effective management of these users within the social networking environment. This study serves to evaluate if proper identity management processes and controls are needed to protect users and their informational privacy, while establishing a higher degree of user trust for other users and the system. Design Science is followed as the primary methodology, with the final outcome being a proposed artefact. Through a detailed experiment, an evaluation of the controls and processes exhibited by Facebook and MySpace was conducted. The areas of evaluation were identified through the Vulnerability Mitigation and Assessment (VAM) methodology. The findings of this experiment, together with the secondary data reviewed, form the proposed artefact, which is a set of controls aimed at increasing trust and privacy through the effective implementation of these controls and identity management processes.,Thesis (MA) -- Faculty of Management and Commerce, 2010