Browsing by Author "Bhali, Nandipha"

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    Evaluating the challenges of public participation towards effective service delivery: The case of Intsika Yesizwe Municipality (Eastern Cape).
    (University if Fort Hare, 2014-01) Bhali, Nandipha
    This study presents research regarding evaluating public participation in the review of planning, monitoring and evaluating of municipal service delivery at Intsika Yethu Municipality. Therefore the purpose of the research was to learn the opinions of those the citizens of Intsika Yethu Municipality who were inclined to participate in all forms of public participation with the municipality. In learning about participant opinions, the research also explores how the public participation process might become more inclusive and participatory. The used qualitative approach to understand how the concept of public participation is perceived by different stakeholders and how it is affecting the currently applied participation practices. In order to provide evidence in support of research an investigation was done on the current perspectives of Intsika Yethu Municipality communities on the planning, monitoring and implementation of service delivery. In total, 32 interview participants participated inclusive of two municipal officials, 10 ward committee members and 20 community members participated in the private interviews. These participants came from the numerous areas of the municipality, and the vast majorities were of rural background. From the findings it is clear that there are many challenges faces by those who participate in public participation process; however strides are being made in ensuring that public participation strategies are effective and efficient.