Department of Public Administrationhttp://hdl.handle.net/20.500.11837/3572024-03-29T06:14:39Z2024-03-29T06:14:39ZAn assessment of the supply chain management policy :the case of the King William's Town district municipality period 2009 - 2011Mazibu, Vuyisilehttp://hdl.handle.net/20.500.11837/9962018-02-15T10:51:37Z2013-01-01T00:00:00ZAn assessment of the supply chain management policy :the case of the King William's Town district municipality period 2009 - 2011
Mazibu, Vuyisile
The intention of the study was to assess the supply chain management policy at the King William’s Town District Municipality.It became apparent from the Literature review that any municipality to play a meaningful role in ensuring that South Africa achieves the goal of becoming a developmental state, capable of confronting service delivery challenges, there needs to be a proper implementation of the supply management system policy. The study was also aimed at identifying the factors that support or hinder the implementation of the supply chain management within the King William’s Town District Municipality.In order to achieve this objective, interviews and self-administered questionnaires were conducted with various respondents in the municipality. The respondents insured the councillors from the five political parties comprising the municipality, municipal manager and section 57 managers, supply chain practitioners.It would therefore be critical important for the management of the King William’s Town District municipality to take into account the results of this study and its recommendations so as to ensure that there is a proper implementation of the supply chain management system within the municipality.
2013-01-01T00:00:00ZThe effectiveness of tender practices in municipal supply chain management : an exploration of two municipalities in Amathole district municipality in the Eastern Cape province (2009 - 2012)Ngqase, Sinazo Abulele.http://hdl.handle.net/20.500.11837/9922018-02-15T10:51:37Z2014-01-01T00:00:00ZThe effectiveness of tender practices in municipal supply chain management : an exploration of two municipalities in Amathole district municipality in the Eastern Cape province (2009 - 2012)
Ngqase, Sinazo Abulele.
he tendering process is central to acquisition of public services and goods in all over South Africa. Municipalities and government institutions just like any private institution need to buy products and services in order to perform their functions effectively. But the procurement function has not been an easy one for government with the tender process being slow and not transparent which can lead to a process of settling invoices taking up to three months, potentially destroying small businesses. The primary objective of this study therefore, is to find the causes of nepotism, bribery and corruption in tender practises in the two selected municipalities of the Amathole District and the factors that lead to delayed payments in the tender practises and further makes recommendations on how to eliminate such factors.
2014-01-01T00:00:00ZCapacity building as a means to enhance effective service delivery in the public service : a case of Vhembe District MunicipalityMukwevho, Edzisani Amoshttp://hdl.handle.net/20.500.11837/9912018-02-15T10:51:37Z2015-01-01T00:00:00ZCapacity building as a means to enhance effective service delivery in the public service : a case of Vhembe District Municipality
Mukwevho, Edzisani Amos
Capacity building is an important activity in all aspects of professional life. It is also important in all organizations, both private and public, regardless of size or complexity; since every organisation needs to have well-trained employees who are prepared to perform their job. In Vhembe District Municipality, many people enter the work force each year and need training to help them understand their specific roles within the municipality. However, the main challenge is that the majority of the municipality employees possess low-level work skills and knowledge which negatively affect service delivery significantly. This study was therefore investigated the mechanisms to be put in place to ensure that the capacity building objectives are achieved.The scientific mixed mode research design for data collection was adopted in this study. Consequently, the tool for data collection in the form of the structured questionnaire and interviews was carefully designed and developed considering their reliability and validity as well as research ethical issues. Noteworthy, the stratified simple random sampling procedure was employed with the acceptable sample size of the respondents was selected. The data was processed using the Statistical Package for Social Sciences (SPSS). The frequencies and cross-tabulations analyses were computed to determine percentage trend on responses of the respondents in each question. The chi-square analysis to determine the association at 95% confidence level (P > 0, 05) between position and HRD work conducted was computed.
2015-01-01T00:00:00ZAssessment effects of the high staff turnover rate on service delivery department of basic education Lady Frere : district Eastern CapeNtlokombini, Khululekilehttp://hdl.handle.net/20.500.11837/9872018-02-15T10:51:37Z2016-01-01T00:00:00ZAssessment effects of the high staff turnover rate on service delivery department of basic education Lady Frere : district Eastern Cape
Ntlokombini, Khululekile
The purpose of the Department of Basic Education (hereafter “DBE”) is to provide an excellent public education system that transforms schools into centres of society and promotes collective ethical values, first-class governance as well as sustainable growth. The reason for conducting the study is the rapid increase in employee turnover in this Department). The National Minister of Basic Education (in a parliamentary response) informs us that 14 000 Educators left service of the aforesaid Department in the year 2012/13 monetary year. The reasons for this mass exodus includes death, disability and those voluntary resignation. The overall figure for the year was 14 302, down slightly from 14 988 in 2011/12. The lowest number in the past five fiscal years was 11 903 Educators in 2008/08. In the 2012/13 fiscal year, 6 272 experienced Educators resigned, 1 859 pass away, 394 were disabled, 5417 exited organization for other reasons, and 360 were fired. The Department is required to arrange its affairs so that it can efficiently provide education services, using well-motivated workers and have an efficient and appropriate administration. The poor administration of human resources in the organization is damaging the deliverance of education services. The high turnover of staff is both costly and disruptive. It is the researcher’s intention to establish the underlying reason for this problem, and to offer alternative solutions. According to Herzberg’s two-factor motivational hypothesis, there are both built-in and outside factors that guide the actions of workers. Staff turnover imposes an unnecessary pressure on staff remaining in the employ as they have to cover disruptions and train new staff. These remaining employees are experiencing a greater work and lowered self-esteem, which in itself encourages even more staff to leave. (Robbins and Decenzo, 2001:24). This study seeks, inter-alia, to ascertain why employees are exiting the Department of Basic Education. The underlying legislation and the Department’s policies regarding personnel – particularly exiting personnel –will be examined. We will look at the factors that motivate people at work, and the factors that cause them to resign. We will examine the elements of a happy workforce and reasons which can cause unhappiness. Management theory underpinning good practices in Public administration will be consulted, particularly that covering staff turnover and service delivery.
2016-01-01T00:00:00Z